HR Performance Solutions Help Articles

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HR Performance Solutions Help Articles

The Learning Center

The Learning Center

This full-featured training solution maximizes your training investment while providing your learners with an extensive library of courses and exams

Quickstart Guides

TLC Manager User Guide

TLC Employee User Guide

Preparing Data for Import

Setting Up Learning Plans

Trainings & Webinars

The Learning Center (TLC) - Webinar Schedule

Schedules

Scheduling Classroom Based Courses

Scheduling Courses or Exams

Generating a Completion Certificate

Generating a Coaching Report

Creating Follow-up Evaluations For Classroom Courses

Viewing Monthly Training Calendar For ILT Courses

Approving Registration Requests

Viewing Completed Courses or Exams

Editing a Course or Exam Schedule

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Library

Duplicating Course or Exam Records

Adding or Editing an Exam

Course & Exam Information Sheets

Importing SCORM Courses & Exams

Adding or Editing Course Types

Adding or Editing a Course

Adding or Editing Course Locations

Generating a Course or Exam Key

Adding or Editing Course Categories

Annualizing Courses

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Admin Frequently Asked Questions

Why Can't My Learner Log into The Learning Center?

Forgot Password - The Learning Center

Why do Some Elements Overlap or Disappear on My Screen?

Setting Up Chrome As Your Browser for TLC

How Do I Set Up My Browser to Run The Learning Center?

Will a Course or Exam Timeout if a Learner is Interrupted?

Why is My Selected Course or Exam Not Launching?

How Can I Get More Help?

How do I set up my browser to run The Learning Center?

Adjusting the License Count in TLC

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Employee Maintenance

Adding or Editing Groups

Deleting a Branch

Approving a Prospective Position

Adding or Editing Employee Transcripts

Viewing or Printing a Position Summary

Exporting an Employee's Information

Adding, Editing, or Duplicating a Position

Adding, Editing, or Viewing an Employee Profile

Adding or Editing Codes

Adding or Editing Branches

Adding or Editing Employee Categories

Deleting an Employee Record

Applying Security Settings for Admins or Manager

Manually Assigning Courses or Exams Through the Position Record-Positional Training

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Reports

Exporting a Basic Report

Creating a New Basic Report

Running a Basic or Advanced Report

Deleting a Report

Employee Frequently Asked Questions

How do I change my password?

Why is the selected course or assessment (exam) not launching?

Withdraw from a Classroom course

Update your TLC profile

Search The Learning Center courses

Can The Learning Center timeout if I'm interrupted while taking a course or assessment?

Can I Resume a Course?

Why can't I see all of the assessments (exams) I've completed?

How can I get help with TLC?

How Can I Determine Which Questions I Answered Incorrectly on an Assessment (Exam)?

Map your career with the Training Roadmap

Generate a course or assessment (exam) completion certificate

Monitor your training progress

Why do some elements overlap or disappear on my TLC screen?

Explore the learning library

Start a course or assessment (exam)

Take a classroom course

Importing Employee Data into TLC

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Mentor Pro

How Do I Create a Course from a Powerpoint?