- HR Performance Solutions Help Articles
- The Learning Center
- Admin Frequently Asked Questions
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The Learning Center
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Performance Pro
- Administration / Manage Users
- Employee Documents / Performance History
- Performance Pro Home Screen
- Appraisal
- Employee Documents
- Administration
- System Setup
- Manage Employees / Employee Data
- Manage Employees
- Performance Pro Home Screen / Home Page
- System Setup / Content Customization
- System Setup / Manage Alerts
- System Setup / Routing Setup
- System Setup / Company Settings
- Webinar Materials
- Appraisal / Finish Appraisal
- Administration / Storage
- Advanced Analytics
- Launching Performance Pro
- Settings
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Compease
- Compease FAQs
- Merit Increase Planning
- Compease Reports
- Job Master / Job Maintenance
- Data Bridge
- User Security
- Company Master
- Job Master / Salary Survey
- Employee Master / Employee Maintenance
- Job Master / Archived Jobs
- Employee Master / Archived Employees
- Common Functions
- Compease Training
- Compease Integration with Performance Pro
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Commonly Asked Questions
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Release Notes
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Data Integration
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Performance Pro Manager Training
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Performance Pro Employee Training
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Manager Resources
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Compease Starter
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Performance Pro - Manager Training - New Interface
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Performance Pro - Employee Training - New Interface
Why is My Selected Course or Exam Not Launching?
This typically occurs because the browser has been configured to block pop-ups.
Certain TLC functions (launching courses or exams, exporting records, generating course and exam keys, and printing CU Bits) rely on pop-up windows. If a course is launched but nothing happens, the most common reason is because the browser has blocked the pop-up window from opening.
Review the browser settings to ensure that pop-ups are not blocked. For more information, refer to the instruction for the browser in use (e.g., Chrome) in How Do I Set Up My Browser to Run The Learning Center?