How Can I Get More Help? - TLC New UI

Select Support at the top of your screen and click on Submit TLC Request.

When the Request Support screen opens, select an option from the dropdown menu. You can select I need to report an error to send an email directly to our TLC support team.

Please include as many details as possible when reporting an issue and ensure that the Your Email Address field is correct so a member of HR Performance Solutions support staff can contact you. Next, click Send.

You can also reach the Support team directly at tlcsupport@hrperformancesolutions.net or 1-800-940-7522 Option 4.